Privacy Policy

1. Overview

KidoPass values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our Platform.

2. Information We Collect

Personal Information

• Name, email address, contact number
• Account credentials
• Profile information (for Customers and Merchants)

Activity & Usage Data

• Bookings and enrollment records
• Listings created and managed by Merchants
• Login history and activity logs

Technical Data

• IP address
• Device and browser information
• Cookies and usage analytics

3. How We Use Your Information

We use collected data to:

• Provide and operate the Platform
• Manage bookings and listings
• Verify merchant applications
• Improve system performance and user experience
• Ensure security, audit logs, and compliance
• Communicate system updates or support messages

4. Data Storage and Security

• Data is stored in Supabase (PostgreSQL)
• All communications are secured via SSL encryption
• Role-based access controls are enforced
• Activity logs are maintained for audit and security purposes

Despite strong safeguards, no system can guarantee 100% security.

5. Data Sharing

We do not sell or trade personal data. Data may be shared only with:

• Trusted service providers (e.g., hosting, email, payments)
• Legal authorities when required by law
• Merchants, only as necessary to fulfill bookings

6. Cookies

We use cookies to:

• Maintain login sessions
• Analyze usage patterns
• Improve user experience

You may disable cookies in your browser, but some features may not function properly.

7. User Rights

You have the right to:

• Access your personal data
• Request corrections
• Request account deletion (subject to legal retention requirements)
• Withdraw consent for non-essential data processing

Requests may be sent to: info@kidopass.com

8. Data Retention

Data is retained only as long as necessary for:

• Platform operations
• Legal and regulatory compliance
• Audit and dispute resolution

9. Children's Privacy

KidoPass does not knowingly collect personal data directly from children. All accounts must be created by parents, guardians, or authorized merchants.

10. Policy Updates

This Privacy Policy may be updated periodically. Continued use of the Platform indicates acceptance of any changes.

11. Contact Us

For privacy concerns or data requests, contact: info@kidopass.com